Privacy Policy
Last updated: April 2026
1. Who we are
LoopOps (“we”, “our”) operates the website loopops.com. We are committed to protecting your privacy and being transparent about how we collect, use, and protect your information.
2. Information we collect
We may collect: (a) Information you provide, such as your email address when you sign up for updates or contact us; (b) Google User Data, specifically metadata and file content from your Google Drive that you explicitly select for use within our platform; (c) Automatically collected information, such as your language preference, general usage data through analytics (if consented), and technical data like IP address.
3. How we use your information
We use the information to: provide and improve our services, remember your language preference, and communicate with you. For Google User Data, we use it strictly to populate your project’s Knowledge Base via Retrieval-Augmented Generation (RAG) to provide accurate, context-aware answers to your team.
4. Google API Data Practices
Our use and transfer of information received from Google APIs to any other app will adhere to the Google API Service User Data Policy, including the Limited Use requirements. We do not sell Google user data, use it for serving advertisements, or use it to train generalized AI/ML models. We only interact with and store Google Drive files that you explicitly hand-pick for your knowledge base.
5. Third parties
We may use Google Analytics and Google Tag Manager to analyze site usage. These services may set cookies and process data as described in their respective privacy policies. We do not sell your personal information to third parties.
6. Do not sell or share my personal information (CCPA / other laws)
We do not sell or share your personal information for cross-context behavioral advertising. We do not “sell” or “share” personal information as defined under the CCPA or similar laws.
7. Cookies and local storage
We use cookies and local storage for: (1) essential operation (e.g. remembering your language preference), and (2) analytics only if you accept non-essential cookies. For details, see our Cookie Policy.
8. Data retention and security
We retain your information only as long as needed for the purposes described above or as required by law. You may revoke access to your Google Data at any time via your Google Security Settings. We implement appropriate technical measures to protect your data.
9. Your rights
Depending on where you live, you may have the right to: access, correct, or delete your personal information; object to or restrict processing; or withdraw consent. To exercise these rights, contact us at info@loopops.com.
10. International transfers
Your information may be processed in countries where we or our service providers operate. We ensure appropriate safeguards where required by applicable law.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.
12. Contact us
For questions about this Privacy Policy or our data practices, contact us at info@loopops.com.